Virtual Panel: Communications from a Leader’s Perspective

In this virtual panel, Patricia Kong, Product Owner at Scrum.org shares her insights on the following topics:

• Choose communication channels strategically: match the medium to the message based on context, relationship, complexity, and emotional weight.
• Streamline decision-making: clarify who is involved and how conclusions are reached. Loop in stakeholders without creating bureaucracy.
• Implement AI thoughtfully: intelligently augment workflows rather than forcing change overnight.
• Listen and adapt: regularly gather feedback, embrace new tools, and meet evolving team needs.
• Balance high-tech with high-touch: technology can enhance but should not replace human communication.